I take your privacy seriously. Here I explain how and why I may use your personal information taken from my website and social media. Personal information is anything which identifies you.
I will not keep information about you longer than needed and will keep your information secure. I will ask you to ‘opt-in’ to communications from me and you can unsubscribe at any time. I will never sell your personal data.
1. Information about me
When I use the words ‘I, ‘Me’ or ‘my’ it is Tracey Hollis Rowe, a sole trader whose registered main trading address is Unit 4.12 Floor 4, Leigh Spinners Mill, Park Lane, Leigh, Lancashire, WN72LB.
my website, traceyhollisrowe.com is owned and operated by myself Tracey Hollis Rowe.
2. About this policy
3. Use of your personal information
I may collect and use the information you give me in the following ways :
Sending an enquiry and ordering or buying my product/art
The personal information I collect may include your name, address, email address and telephone number if you provide them.
I also collect details of your visits to our website, for example your location data, what type of device you use and what pages you visit. We cannot identify you with this information, however we can find out your IP address (the location of the computer on the internet). To find out more about cookies, see below.
I may use photos, films, stories and blogs to help promote my work. I use these on a variety of different media, such as on my website or social media. If you featured in any of this media, I would ask your consent before I use your photo, film, story or blog. I can accept consent by email and verbally. At events, where there are large groups of people, I would do my best to get consent from people. This is often done verbally.
I may also collect information about you:
to process your request to never be contacted.
to manage your complaint, compliment or comment.
when you visit my website; I can find out more information from you, such as your IP address, what browser you are using and what computer operating system that is being used.
where it is required or authorised by law.
4. How I collect and use information about you
I collect information about you, from the details you give me. You may have emailed me, filled in an online form or donated to me. I will ask you to ‘opt-in’ for communications such as e-newsletters. I make it clear when you sign up, that your information will only be used for that purpose.
I use personal information to carry out administrative tasks, like processing your orders and dealing with enquiries from you.
5. Cookies and links to other sites
What are cookies?
Cookies are simple ’text files’ containing two pieces of information: a site name and unique user ID. When you use this website for the first time, a cookie is downloaded to your PC or mobile/tablet.
When you use this website again, I will ‘know’ that you have been here before. For example, you may not need to retype in passwords every time you visit our website, as it stores this information for you.
Cookies cannot be used to identify you by name. You can change how cookies are stored on your device by clicking the ‘tools’ menu on your internet browser. Visit Gov.uk website to find out more about how to manage cookies.
Google Analytics sets cookies to help me accurately estimate the number of visitors to the website and what pages people are visiting. This helps me to design a website that helps you get the information you want easily. This site does not collect any information about you except that required for system administration of the website.
Cookies are stored in the cookie directory of your hard drive and do not expire at the end of your session. Although your browser may be set up to allow the creation of cookies, you can specify that you be prompted before a site puts a cookie on your hard disk, so that you can decide whether to allow or disallow the cookie. Alternatively, you can set your computer not to accept any cookie.
This site uses Google Analytics code to gather statistical information. For more information on how Google Analytics processes this information, visit www.google.com/analytics.
Cookies on this website from other companies & social networking websites
During your visit to the site you may notice some cookies that are not related to this website. This happens when you visit a page with content embedded from a third party (for example a YouTube video) or use some of the links to social networking sites. These websites may place cookies on your computer.
This website does not control how a third party uses their cookies. You should check these third party websites’ privacy policies for more information about their cookies if you are concerned about this.
Log files allow me to record visitors’ use of the site. I put together log file information from all our visitors, which I use to make improvements to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information about you.
Links to other sites
My website sometimes contains hyperlinks to other websites. I am not responsible for the content or functionality of any of those external websites (but please contact me to let me know if a link is not working).
If an external website requests personal information from you, the information you provide will not be covered by this privacy notice.
6. Storing your information
I will only use and store information for so long as it is required for the purposes it was collected for. How long information will be stored for depends on the information and what it is being used for. For example, if you ask me not to send you marketing emails, I will stop storing your emails for marketing purposes (though I will keep a record of your preference not to be emailed).
I never store payment card information but I may need to retain some records to meet my legal obligations – these would include records about money.
My website is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by my business adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by myself and its service providers.
Electronic data and databases are stored on secure computer systems and I control who has access to information.
I cannot guarantee the security of your home computer or the internet, and any online communications are at the user’s own risk.
I continually review what information we hold and delete what is no longer required.
7. Accessing, updating or changing your information
I want to make sure you remain in control of your personal data. Part of this is making sure you understand your legal rights, which are as follows:
to be informed about what I do with your personal data
to access your information by contacting me
to be able to change your personal data if it is inaccurate
to be erased from my systems, unless it is necessary for me to hold it. For example, if you ask me not to send you marketing emails, I will stop storing your data for marketing purposes (though I will keep a record of your preference not to be emailed).
to object to me holding your personal data
to ask to take your personal data with you
to restrict me from processing your data
in automated decision-making – which I do not do.
If you would no longer like to receive communications from me, you can tell me at any time.
8. Questions and complaints
If you would like to: access, correct, amend or delete any personal information i have about you, you are invited to contact me at firstname.lastname@example.org or write to Tracey Hollis Rowe, Unit 4.12 Floor 4, Leigh Spinners Mill, Park Lane, Leigh Lancashire WN72LB